Privacy Policy
Effective: 13 October 2026
V2Mind Inc. (“we”) recognizes the importance of protecting your personal information, complies with Japan’s Act on the Protection of Personal Information (the “Act”), and strives to handle and protect personal information appropriately in accordance with this privacy policy (this “policy”).
Basic policy
- We comply with the laws, regulations, national guidelines and other norms that apply to the handling of personal information under our control.
- We obtain personal information properly and never by deception or other improper means.
- We obtain personal information after making the purpose of use clear, and use it only within that purpose.
- We strive to implement appropriate security to prevent the loss, misuse or alteration of personal information under our control, and take prompt corrective action if a problem occurs.
- We respond promptly to inquiries and complaints about personal information under our control.
- We continuously improve our management system and mechanisms for protecting personal information.
Definition of personal information
In this policy, “personal information” means personal information as defined in Article 2, paragraph 1 of the Act.
Personal information we obtain
- We may obtain the following personal information.
- Personal information provided to us directly by the person concerned
- Personal information we lawfully obtain ourselves from publicly available sources
- Identifiers, cookies, domain names, IP addresses, browser and OS types, email addresses, usage history and similar information (access logs) obtained through our website
Purposes of use
- We use the personal information we obtain, according to its nature, to the extent necessary to achieve the following purposes. We also limit the employees who handle personal information to those who need it for their work.
- Users of the contact form
- to respond to inquiries about us
- for purposes incidental to the above
- Business partners
- to exercise rights and perform obligations in transactions
- to collect information needed for transactions and to handle contact and inquiries
- to propose and introduce new products
- for purposes incidental to the above
- Users of the services we provide (“our services”)
- to provide, maintain, protect and improve our services
- to respond to inquiries about our services
- to survey and analyze use of our services
- to create statistical data processed so that individuals cannot be identified
- for purposes incidental to the above
- Participants in seminars and study sessions held by us or others
- to verify identity and attendance
- to provide information on other seminars and study sessions we hold
- for purposes incidental to the above
- Applicants in recruiting
- to provide recruiting information, conduct selection and check application history
- to contact applicants and respond to their inquiries
- for post-hire placement, onboarding procedures and other HR matters
- for purposes incidental to the above
Changes to the purpose of use
We may change the purpose of use within a scope reasonably recognized as substantially related, and if we do, we will notify or announce it.
Limits on use
- Except where permitted by the Act or other laws, we do not handle personal information beyond the scope necessary to achieve the purpose of use without your consent. This does not apply in the following cases.
- Where based on laws and regulations
- where necessary to protect a person’s life, body or property and your consent is difficult to obtain
- where especially necessary to improve public health or promote the sound growth of children and your consent is difficult to obtain
- where cooperation with a national or local government body, or a party entrusted by it, in performing duties prescribed by law is necessary and obtaining your consent could impede those duties
Security measures
- We take necessary and appropriate security measures for the management of personal data, including preventing leakage, loss or damage. We also exercise necessary and appropriate supervision over employees and contractors (including subcontractors) who handle personal data. The main security measures are as follows.
- Organizational
- establishing an organizational structure
- establishing internal rules
- establishing a system for responding to incidents
- monitoring handling and reviewing security measures
- Personnel
- ensuring awareness of and training in the proper handling of personal information
- appropriate supervision of employees involved with personal information
- Physical
- preventing theft of equipment and electronic media
- measures against incidents when electronic media are taken off-site
- erasing personal information and properly disposing of equipment and electronic media
- Technical
- access control
- identification and authentication of those who access data
- preventing unauthorized external access
- preventing leakage associated with the use of information systems
- For details of the security measures we take, please contact the inquiry desk stated in this policy.
Entrusting the handling of personal information
We may outsource part of our operations. When entrusting all or part of the handling of personal information to a third party as part of such outsourcing, we confirm that the contractor has appropriate security measures in place and exercise necessary and appropriate supervision over it.
Provision to third parties
- Except where disclosure is permitted under the Act or other laws, we do not provide personal information to third parties without your prior consent. The following cases do not constitute provision to a third party.
- Where we entrust all or part of the handling of personal information to the extent necessary to achieve the purpose of use
- where personal information is provided in connection with a business succession due to merger or other reasons
- We may provide personal information to third parties located in foreign countries (“overseas recipients”). In such cases, we confirm in advance that the overseas recipient has a system that meets the standards set out in Article 28, paragraph 1 of the Act, and, in accordance with Article 28, paragraph 3 of the Act, we periodically confirm by reasonable means whether that country has a system for protecting personal information and what it provides. Our overseas recipients are Amazon Web Services, Inc. (United States) and Google LLC (United States). Because Google LLC stores personal information in data centers around the world, the country or region of storage cannot be specified.
- We may create statistical data processed so that individuals cannot be identified, based on the personal information you provide. We may use such statistical data without any restriction.
Cookies, similar technologies and data-collection modules
- Our website may use cookies and similar technologies. These help us understand how our website is used and contribute to improving it. Users who wish to disable cookies can do so by changing their web browser settings; however, some functions of our website may then become unavailable.
- We may embed the following data-collection modules in the websites we operate. In connection with this, we may provide your information to the following businesses. The information collected by these modules is managed in accordance with the privacy policy and other rules of each module provider.
- Name: Google reCAPTCHA
- Provider: Google LLC
- https://policies.google.com/privacy
Disclosure, correction and related requests
- When you request, under the Act, notification of the purpose of use of retained personal data in our databases, disclosure of retained personal data or of records of provision to third parties, correction, addition or deletion of retained personal data, or suspension of use, erasure or suspension of provision to third parties (“disclosure and related requests”), we respond without delay after confirming that the request is from you. This does not apply where we are not obliged to do so under the Act or other laws.
- For disclosure and related requests, please contact the inquiry desk.
Inquiry desk
- For disclosure and related requests, opinions, questions, complaints and other inquiries about the handling of personal information, please contact the desk below.
- V2Mind Inc. Personal Information Inquiry Desk (contact form)
Changes to this policy
We publish this policy on our website. We may change this policy as necessary, for example due to amendments to the Act. In that case, we publish the changed policy on our website, and it applies from the time it is posted. Where the law requires your consent to a change, we obtain it by our prescribed method; otherwise, we handle personal information under the changed policy.